1:1 APPOINTMENTS
All appointments are strictly 1:1.
Clients are kindly requested to attend their appointment alone.
This policy ensures a calm, focused, and professional treatment environment.
PAYMENTS
Cash and online payments are accepted.
Full payment is due on the day of the appointment unless otherwise stated.
All appointments are strictly 1:1.
Clients are kindly requested to attend their appointment alone.
This policy ensures a calm, focused, and professional treatment environment.
PAYMENTS
Cash and online payments are accepted.
Full payment is due on the day of the appointment unless otherwise stated.
DEPOSITS
A deposit is required for all appointments with a treatment value of €60 or more. Appointments are only confirmed once the deposit has been received. Deposit payment instructions will be sent after booking. Deposits are non-refundable. In case of cancellation, rescheduling within 48 hours, or a no-show, the deposit will be forfeited and cannot be transferred.
LATE ARRIVALS
Arrivals up to 10 minutes late will incur a €20 late fee. Arriving 15 minutes or more late will result in automatic cancellation of the appointment.
Late cancellations are treated as no-shows.
CANCELLATIONS & RESCHEDULING.
Appointments may be cancelled or rescheduled via the confirmation email up to 48 hours prior to the scheduled time. Cancellations or changes made within 48 hours of the appointment will result in 100% of the treatment cost being charged.
In case of emergencies or unforeseen circumstances, clients are encouraged to contact us as soon as possible.
Arrivals up to 10 minutes late will incur a €20 late fee. Arriving 15 minutes or more late will result in automatic cancellation of the appointment.
Late cancellations are treated as no-shows.
CANCELLATIONS & RESCHEDULING.
Appointments may be cancelled or rescheduled via the confirmation email up to 48 hours prior to the scheduled time. Cancellations or changes made within 48 hours of the appointment will result in 100% of the treatment cost being charged.
In case of emergencies or unforeseen circumstances, clients are encouraged to contact us as soon as possible.
NO CALL / NO SHOW
Failure to attend an appointment without notice will require full payment of the service
RESULTS & EXPECTATIONS
All treatments are performed with the highest level of care and professionalism; however, results may vary per individual. Results cannot be guaranteed due to differences in skin type, lifestyle, aftercare, and individual response. Dissatisfaction with results does not entitle the client to a refund.
HEALTH, MEDICAL CONDITIONS & CONTRAINDICATIONS
Clients are responsible for disclosing any medical conditions, allergies, pregnancy, medications, or relevant health information prior to their appointment.
We are not liable for complications arising from undisclosed information.
AFTERCARE RESPONSIBILITY
Clients are fully responsible for following all aftercare instructions provided.
We are not responsible for results affected by improper aftercare or external factors beyond our control.
REFUND POLICY
No refunds are offered on services, deposits, packages, or fees.
By booking, the client agrees to this no-refund policy.
AGE POLICY
Clients must be 18 years or older, or provide written parental/guardian consent where applicable.
RIGHT TO REFUSE SERVICE
We reserve the right to refuse or discontinue service to any client for reasons including, but not limited to: safety concerns, policy violations, inappropriate behavior, or contraindications.
POLICY & PRICE CHANGES
Prices, services, and policies are subject to change without prior notice.